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Job ObjectiveTo provide exceptional customer service while speedily receiving and sorting donations and t generally aid in the smooth operation of a fast-paced retail store. Position reports to Salvage Outlet Manager and Transportation Supervisor
Essential Job Functions
Knows and understands the Goodwill Mission: Strengthen communities by empowering individuals and families through education, training and job placement.
Attend the Donation Drive Thru:
To represent Goodwill by offering the highest level of customer service at all times.
Answer the door promptly as soon as the buzzer rings.
Step outside to politely greet the donor before they get out of their vehicle.
Unload donations for donor and handle them in a professional manner while bringing them inside and as they are set in the appropriate staging area.
Be able to refuse unacceptable items politely.
Keep an accurate tally of Drive Thru customers.
Sort donations efficiently
Move full donation gaylords to the proper area.
Safely help customers move large items to their vehicle as needed.
Follow the dress code at all times and wear designated identification as provided.
Maintain Kaizen standards.
Maintain general good housekeeping and cleanliness of warehouse as required.
Perform other duties as assigned by Supervisor.
Securities and Safety:
Assist in maintaining safety and security of the premises and merchandise.
Assist in seeking to control pilferage and prevent burglary.
Assist in eliminating fire hazards and unsafe conditions.
Assist in conducting emergency drills and instruct workers in fire prevention and safety procedures.
Maintain a safe working and shopping environment.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Non-profit Organization Management
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