1. What are your backpacks suitable for?
Our backpacks are designed to be both stylish and practical, suitable for daily commuting, travel, campus, outdoor activities and other scenarios. Different styles provide different capacities to meet your various needs.
2. What are the materials of the handbags?
Our handbags are made of high-quality materials such as genuine leather, PU leather, canvas and nylon, ensuring durability and comfort while also being stylish.
3. Shoulder Bag Is the shoulder strap length adjustable?
Yes, the shoulder straps of most shoulder bags are adjustable to accommodate different heights and carrying requirements, allowing you to get the most comfortable use experience.
4. Canvas Bag Is it washable?
Most canvas bags can be hand washed or machine washed on a gentle cycle, but it is recommended to refer to the specific product’s washing and care instructions to ensure the life of the bag.
5. How to choose the size of Long Sleeve?
Our long sleeves provide detailed size charts, you can choose the right size according to your personal body. If you are not sure, it is recommended to contact our customer service for advice.
6. Are your products waterproof?
Some backpacks, handbags and shoulder bags are waterproof, but canvas bags and handbags made of certain materials may not be completely waterproof. Please check the specific product description for details.
7. Can I return or exchange the product after purchase?
If you are not satisfied with the purchased product, you can apply for a return or exchange within 14 days after receiving the product. For specific policies, please refer to our **Refund Policy**.
8. How long does it take for the product to be shipped after the order is submitted?
We usually process and ship orders within 1-3 business days , depending on your delivery address and the delivery method you choose.
9. Are your products suitable as gifts?
Yes, our backpacks, handbags, shoulder bags, canvas bags and long-sleeved clothing are all good gift choices. Some of our products also come in exquisite packaging, which is perfect for gift giving.
10. How do I care for and clean these products?
- Backpack & Shoulder bag: It is recommended to wipe gently with a damp cloth, and machine washing is not recommended.
- Handbag: Avoid prolonged exposure to the sun, and use professional care agents for maintenance.
- Canvas bag: Can be hand washed or gently machine washed, avoid using detergents containing bleach.
- Long-sleeved clothing: It is recommended to wash according to the instructions on the label and avoid high-temperature drying to extend the life of the clothing.
If you have other questions, please feel free to contact our customer service team!
Contact us
Tel: +1 9293930199
Email:[email protected]
Address:90 Drymen Road, Glasgow, G61 2SY, UK