Living and working in McKinney, TX requires access to reliable water and sewer utility services. As a customer of the city’s water billing department, it’s essential to pay your monthly water bill on time to avoid any service disruptions.
The good news is that McKinney offers a quick and easy online payment option for residents and businesses to pay water bills,
This comprehensive guide will walk you through everything you need to know about paying your McKinney water bill conveniently online.
Overview of McKinney Water Billing
The city of McKinney provides water, sewer, and trash/recycling utility services to around 200,000 residents and businesses in the area
Water billing handles customer accounts and monthly statements for these essential utilities. Bills are issued monthly and payment is due by the due date shown.
It’s important for all McKinney water customers to pay bills on time each month through the available payment methods. The easiest and most convenient way for most is to pay online.
How to Pay Your McKinney Water Bill Online
McKinney offers a simple online payment system to pay water and sewer bills:
Step 1) Visit the McKinney water billing department website at www.mckinneytexas.org/169/Water-Billing
Step 2) Click on the “Pay Online” link at the top of the page. This will direct you to a secure online payment portal.
Step 3) Enter your 10-digit McKinney water account number and 4-digit PIN code. First time users will need to register an account.
Step 4) Select whether you want to make a one-time payment, set up recurring payments, or enroll in auto pay.
Step 5) Enter payment amount (typically the total “amount due” on your latest bill).
Step 6) Provide credit/debit card or bank account details to withdraw payment.
Step 7) Review payment details and submit. A confirmation page and receipt will be displayed.
The online payment portal offers a quick, easy way to securely pay your McKinney water bill from home. No checks, stamps, envelopes required!
Tips for Paying Your Water Bill Online
Follow these tips for smoothly paying your McKinney water bill online:
Have your latest water bill handy to reference your account number and amount due.
Pay a few days before the due date to allow processing time.
Set up recurring payments or auto-pay to avoid late fees.
Save payment confirmation as proof if needed.
Contact water billing with any account or payment issues.
Update account info if your address, name, or bank details change.
Monitor account periodically for any suspicious charges.
Other Ways to Pay Your McKinney Water Bill
If you prefer not to pay online, McKinney offers other payment options:
By phone – Call 972-547-7550 to pay via credit card
By mail – Send check or money order to the payment address on your bill
In person – Pay at McKinney City Hall during business hours
Drop box – Place payment in the drop box at City Hall
Automatic bank draft – Fill out a form for recurring withdrawals
No matter how you choose to pay, be sure your McKinney water bill is paid in full each month by the due date.
What Happens If You Don’t Pay Your Water Bill?
It’s important to pay your McKinney water bill on time every month, or you risk:
A 10% late fee added if not paid by due date
After 30 days late, water service will be disconnected
Must pay $50 disconnection/reconnection fee to resume service
Ongoing late fees, penalties, and interest charges
Sent to collections agency if remain unpaid, hurting credit
Water service halt at new address for unpaid prior bills
Avoid these negative consequences by promptly paying your water bill online, by mail, phone, or in person each month. Communicate with the city immediately if you will be unable to pay on time for any reason.
Reading and Understanding Your McKinney Water Bill
When you receive your monthly McKinney water bill in the mail or email, be sure to carefully review:
Service address and account number
Previous balance, new charges for water, sewer, trash
Meter number, read dates, and usage in gallons
Utility service rates and fees
Total current charges and amount due
Due date for on-time payment
Check for any billing errors, usage spikes from leaks, etc. Normal usage varies based on seasons, household size and other factors.
Starting or Transferring Water Service in McKinney
If you’re moving to a new home or office in McKinney and need to start new water utility service, follow these steps:
Contact the water billing department 1-2 weeks before your move date.
Provide your new service address and personal/business details.
A deposit may be required if you have no prior utility history with the city.
Service turn-on date will be scheduled 2 days after request.
Account holder should update service if moving out of the location.
To transfer or stop existing service, similarly reach out to water billing at least 1 week ahead of time.
Contacting the McKinney Water Billing Department
If you have any questions or issues related to your McKinney water service, billing, payments, etc., contact the water billing department:
Address:
210 N. Tennessee St.
McKinney, TX 75069
Phone:
972-547-7550
Email:
[emailprotected]
Website:
www.mckinneytexas.org/169/Water-Billing
The McKinney water billing staff is available to assist customers weekdays 8:30am to 4:45pm.
Provides water and wastewater services to Garland, Texas, sources water from multiple lakes and wetlands, offers 24-hour emergency service, and has multiple payment options. Looking for McKinney City Water Billing billing, payments & services?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Mckinney Water District (KY). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
The City of McKinney is not responsible for damages. Top The City of McKinney bills monthly for water and sewer and, if inside city limits, trash and drainage. Transfer your existing active City of McKinney account to a new McKinney address. Only an account holder can request to move service.
Transfer your existing active City of McKinney account to a new McKinney address. Only an account holder can request to move service. $45 same-day service (if applicable). Water is turned on Monday – Thursday, as late as 5 p.m. (9 p.m. for same day requests).
